For parents of children with cancer, other things are often more important. For example, that they do not have to go through the general emergency department when their child’s condition suddenly worsens, but can come directly to the pediatric oncology unit. Our study also showed that many families are very grateful for support provided by psycho-oncological counseling or by the social services team. Social workers can help parents apply for caregiving leave from their employers, for instance. Many parents are also relieved to receive nutritional counseling, which shows them what they themselves can do to positively influence the course of the illness.
Apparently, many parents also value services outside the actual medical treatment.
Yes, we pediatric oncologists provide only a small portion of the overall support. We are part of a large team that supports children with cancer—as well as their siblings and parents. What matters is that we all work together. The quality criteria are intended to help ensure precisely that.
Did you encounter resistance from your colleagues?
No, on the contrary. We received very positive feedback and much recognition for the process we chose. Even before starting this project, we knew that all nine childhood cancer centers in Switzerland perform very well in terms of treatment quality. This is evident in the high survival rates of children with cancer in Switzerland compared with international figures. I think we can all be proud of that. At the same time, we believe it is important to measure quality based on clearly defined and transparent criteria. This helps pediatricians get an accurate picture of the cancer center to which they may refer their young patients. And it also helps families. For many parents, it is reassuring to know that their child is being treated in a hospital that meets high quality standards. Transparent quality data confirms for them that their child is in good hands—and that we are doing everything we can, with combined expertise and commitment, to ensure the child’s well-being.
What happens now that the research is completed?
At the Ostschweizer Kinderspital in St. Gallen, we are launching a pilot project to explore how the quality criteria can be captured in everyday clinical practice without adding extra administrative burden. Our goal is to create a practical tool that integrates seamlessly into our workflows and proves genuinely useful in daily practice.
Project number: HSR-5219-11-2020